Privacy Policy

1. Introduction

HBTech LTD ("we," "our," or "us") operates Marina AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We take your privacy seriously, especially given the sensitive nature of mental health conversations.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address used for authentication
• Conversation Data: The content of your conversations with Marina AI to provide personalized support and maintain context across sessions
• Payment Information: Processed securely through Stripe; we do not store full credit card details

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (session frequency, feature usage)
• IP address and general location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Personalize your experience and remember conversation context
• Process payments and manage subscriptions
• Send important service updates and communications
• Improve and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Storage and Security

• Data is encrypted using TLS/SSL during transmission
• Conversation data is stored in secure, encrypted databases
• Access to personal data is restricted to authorized personnel only
• We use Supabase for secure data storage

5. Data Sharing and Disclosure

We do NOT sell your personal information. We may share information with:

• Service Providers: Trusted third parties who assist in operating our Service (e.g., Stripe for payments, Supabase for data storage, LiveKit for real-time communication)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@usemarina.app

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. Conversation data is retained to maintain context and provide personalized support. You may request deletion of your data at any time.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns to improve the Service
• Provide relevant content

You can control cookies through your browser settings, though some features may not function properly without them.

9. Children's Privacy

Marina AI is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: