Terms of Service
Last updated: January 9, 2026
1. Acceptance of Terms
By accessing or using Marina AI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Marina AI is an AI-powered mental wellness companion that provides conversational support based on Cognitive Behavioral Therapy (CBT) principles. The Service is designed to complement, not replace, professional mental health care.
3. Important Medical Disclaimer
⚠️ This is not a substitute for professional care
Marina AI is NOT a medical device, does not provide medical advice, diagnosis, or treatment, and is not a substitute for professional mental health care. If you are experiencing a mental health crisis, please contact emergency services, call 988 (Suicide & Crisis Lifeline in the US), or go to your nearest emergency room immediately.
4. Eligibility
You must be at least 18 years old to use this Service. By using Marina AI, you represent and warrant that you meet this age requirement.
5. User Accounts
To access certain features, you may need to create an account. You are responsible for:
- Maintaining the confidentiality of your account
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
6. Subscription and Billing
Marina AI offers subscription-based access to the Service:
- Subscriptions are billed on a recurring basis (monthly or annually)
- You may cancel your subscription at any time through your account settings or the Stripe billing portal
- Refunds are handled on a case-by-case basis
- We reserve the right to change pricing with reasonable notice
7. Acceptable Use
You agree NOT to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to the Service
- Interfere with or disrupt the Service
- Share your account credentials with others
- Use the Service to harm yourself or others
8. Intellectual Property
All content, features, and functionality of the Service are owned by HBTech LTD and are protected by international copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
To the maximum extent permitted by law, HBTech LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. The Service is provided "as is" without warranties of any kind.
10. Termination
We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@usemarina.app